Your privacy
Last updated: 3 October 2026.
About us and this notice
Durham Decking is a trading name of 360 Media Works Ltd, company number 12691769, registered office Varsity House, C/O A E Scott & Co, Falcon Court, Preston Farm Industrial Estate, Stockton-on-Tees, TS18 3TS. For data protection purposes the company acts as controller of the personal data this website receives. Write to info@durhamdecking.co.uk with anything this page does not answer.
What the quote form collects
Using the form means sharing your name, phone number, email address, postcode and, if you wish, a message. We need these to get back to you and arrange a quote. The site does not ask you to register.
Lawful basis for processing
Handling your enquiry is something you have asked for, so we rely on the pre-contract basis, together with our legitimate interest in responding to customers.
How long details are held
Records of an enquiry are deleted at the latest 24 months after the final contact between us.
Who sees your enquiry
Only our own team and the service providers named on this page see your enquiry, and only so it can be dealt with. Apart from the service providers described on this page, no one else receives your details.
The form and where data is stored
The form on this site is supplied by HighLevel (LeadConnector), a US company, and loads from api.leadconnectorhq.com. HighLevel stores enquiries for us as our data processor. Because it is based in the United States your details may be transferred there, protected by the safeguards in its data processing terms.
Hosting
Cloudflare provides the hosting. Its systems see your IP address and browser information whenever a page is requested, which is needed to send the page and filter out malicious traffic. No visitor analytics or ad tracking is used.
Bot protection
Submissions pass through Cloudflare Turnstile, an alternative to picture puzzles that confirms you are human. Some fonts and scripts for the form are loaded from its provider's servers. We don't run marketing or Facebook pixels.
Information kept on your device
Technical details such as your IP address and the browser you use are sent to the form provider when the form appears. It relies on one cookie, __cf_bm, which guards against bots, plus local storage items whose names start v2_ or v3_ (visit history and a browser identifier) and form_progress_ (your progress). Our cookies page explains each one and how to remove them.
Raising a concern
Concerns about our use of personal data can be raised with the Information Commissioner's Office; details are at ico.org.uk.
Access, correction and deletion
You are entitled to request access to your information, its correction or deletion, and to restrict or object to our processing. Contact info@durhamdecking.co.uk with your request, and a reply will follow within one calendar month.
If this notice changes
We may update this notice. The date at the top shows when it last changed.
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